During recent testing, we identified potential hardware compatibility issues when the Xhuttle Chassis is paired with certain motherboard models equipped with relatively thick integrated backplates.
For Example, motherboards such as the ASUS ROG CROSSHAIR X870E HERO feature a thicker integrated backplate design (more than 5mm). When installed in the Xhuttle chassis, this may cause a slight shift in the motherboard's position.
To avoid difficulties during the build process, we recommend users planning to purchase the Xhuttle chassis take note of the following when selecting a motherboard:
- Prioritize motherboard models without a backplate or with a thin backplate;
- If a motherboard with a backplate is required, always verify its compatibility. Our tests confirm that most motherboards with a backplate thickness of less than 3mm are fully compatible with the chassis;
- Before purchasing, check if the motherboard has been tested and featured in reviews by major KOLs or officially released by our brand.
If you encounter issues during installation, please contact our customer service team, and we will do our best to assist you.
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